Top Tip:
Try and save the evidence on your phone not your child's. Some apps can track when a screenshot has been taken, which might cause more harm.

This toolkit offers practical strategies for families to address bullying. It includes:
Individual state specific school Bullying Prevention Polices
Practical strategies to address bullying.
If you don't see what you're looking for here, please take a look at our Bullying Support Hub for more information on cyberbullying, support services and more.
It’s important to gather clear, factual evidence.
Taking the time to listen and document what’s happening can help you understand your kid’s experience and support schools to respond appropriately.
Create a safe, calm space for your child to talk. Let them share what’s happening in their own words and reassure them they’ve done the right thing by telling you. Avoid interrupting or rushing to resolve the problem straight away.
Recording what’s happening helps build a clear picture over time. Try to note:
Dates and times of incidents
Where it happened
Who was involved or witnessed it
What was said or done, using your kid’s words where possible.
If bullying is happening online or through messages:
Take screenshots
Keep files in a safe place
Avoid editing or responding to messages before saving them
Let your child know you’ll be there to listen and support them. Regular check-ins can help you notice patterns, changes or ongoing concerns.
Try and save the evidence on your phone not your child's. Some apps can track when a screenshot has been taken, which might cause more harm.
Schools have a responsibility to respond to bullying and support student wellbeing.
Knowing who to contact and what information to share can make the process feel clearer and less stressful — and help you advocate confidently for your child.
In most cases, start with:
If you’re unsure who the right contact is, the school’s front office can help direct you.
When raising concerns, focus on clear, factual information. This might include:
Sharing written information can help ensure nothing is missed.
A reasonable school response may include:
It’s okay to ask for clarity about how the issue will be addressed.
You may find it helpful to ask:
Our Bullying Support Hub is a safe, evidence-based space for young people and families to access practical tools, expert advice, and emotional support. Whether bullying is happening in person or online, we help you understand your options and take meaningful action.
Our Beacon Cyber Safety App provides trustworthy, practical resources straight to your phone. Helping families confidently navigate their technology use and keep their kids safe online.